Getting Help
As a service to the Hampton University community, the ATM provides a Help Desk to assist with hardware, software, and Internet concerns. Contact the Help Desk with your questions or schedule an appointment to have your computer serviced.
Computer repairs for students usually include a charge of $25 per hour. Students are not required to have their computer serviced by the University, though it is recommended due to price and convenience.
The ATM staff does not make dorm calls. To have your computer serviced you must present it to the ATM on your own. Technicians are available from 8:30 am to 5:00 pm. Please allow at least 48 hours for you computer to be returned to you.
For other concerns, please view our FAQ's, or e-mail the Help Desk at helpdesk@hamptonu.edu.